In retail, it is vital to a company’s long-term survival that all new information is effectively delivered to employees in a manner that upholds its consistency and quality. However, this can be difficult when managing a workforce that is spread across multiple locations.
Through digital training, you can ensure your staff receive a consistent quality of training, as well as being able to monitor their progress through detailed performance analytics and employee assessments.
This article covers:
• The importance of digital training to reinforce employee knowledge
• A client case study with The North Face®
• A look at how performance analytics offers employers vital information on their employees’ knowledge and confidence levels